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We use the same tools used on your insurance agency website to track our support service, response and satisfaction. In this case the Website Survey feature. We aren't perfect, but our statistics tell a good story. Not that we need the extra incentive, but we think sharing service satisfaction results will help keep us focused on providing you with the best possible experience when you need our support services for your insurance agency website updates.
Last Updated on June 7th 2023
| Excellent | (79.54%) |
|
| Above Expectation | (16.24%) |
|
| Average | (3.38%) |
|
| Below Expectation | (0.00%) |
|
| Not Very Good | (0.84%) |
|
| Excellent | (83.76%) |
|
| Above Expectation | (11.81%) |
|
| Average | (3.38%) |
|
| Below Expectation | (0.42%) |
|
| Not Very Good | (0.63%) |
|
| Yes | (98.10%) |
|
| No | (1.90%) |
|
| Excellent | (79.78%) |
|
| A Little Better | (12.31%) |
|
| Average | (6.81%) |
|
| Not as Good | (0.66%) |
|
| Not Even Close | (0.44%) |
|
| Excellent | (74.33%) |
|
| Above Expectation | (16.29%) |
|
| Average | (8.48%) |
|
| Below Expectation | (0.00%) |
|
| Not Very Good | (0.89%) |
|
| As professional as I expected | (78.71%) |
|
| Professional | (18.18%) |
|
| Average | (2.44%) |
|
| Less professional than I expected | (0.44%) |
|
| Unprofessional | (0.22%) |
|
| As interested as I expected | (79.42%) |
|
| Interested | (16.59%) |
|
| Average | (3.32%) |
|
| Neither interested nor uninterested | (0.22%) |
|
| Uninterested | (0.44%) |
|