For Immediate
Release
November 16, 2005
Confluency Solutions Aids Independent Agents Business Planning
Jacksonville, FL – Confluency Solutions announced today the
availability of the first in a series of online cost benefit calculators
to help independent insurance agents evaluate consumer web tools
and ecommerce strategies.
Websites used by independent agents often do not satisfy consumer
needs or contribute to the bottom line of insurance agencies.
“There are certain things consumers expect from their insurance
agent and when those things are delivered consumer satisfaction
shoots up and so do insurance agency business results,”
explained Kevin McDonald, president of Confluency Solutions.
Independent insurance agents can easily estimate the business
benefit of internet tools by using Confluency Solutions’
calculators online. The calculators are paired with Confluency
Solutions’ own consumer web tools for independent agent
websites but can be used to evaluate the cost benefit of generic
strategies and tools. “It’s clear the ‘build
it and they will come’ approach to independent insurance
agency websites doesn’t work,” continued McDonald,
“Confluency’s calculators let an agent break a website
down, component by component, and evaluate how each one supports
the needs of their customers and generates income or reduces insurance
agency expenses.”
The first calculator accompanies Confluency’s cFluent Claim
Manager and helps agents perform cost benefit analyses on claim
service strategies. The Claim Service calculator can be accessed
free of charge. Other calculators will be rolled out in the coming
months and Confluency Solutions expects to continue free access
via their website.
More information about ecommerce strategies and effective websites
for independent insurance agents is available through online webinars
and recorded demos at: http://www.confluencysolutions.com
or contact Confluency Solutions, Inc. at 877.351.2600.
Try out the calculator
About Confluency Solutions, Inc.
Confluency Solutions is a process and technology company with a
special focus on helping small and medium sized businesses meet
and exceed changing consumer expectations. They are headquartered
in Jacksonville, Florida. More information is available at www.confluencysolutions.com.
# # #
Media Contact:
Kevin McDonald
(904) 807-4766 or tstrong@cfluent.com
Editor’s Note: Screen shots and online demos are available
upon request.