April 2008 - More on Search Engine Optimization for Your Insurance Agency Website
February 2008 - Insurance Agency Websites and Search Engine Optimization
December 2007 - Sun Tzu's Art of War and GEICO®
November 2007 - Advertising on the Web and Emergency Contacts
September 2007 - Getting Customers: Converting, Going Where They Are, Providing Altertnatives
August 2007 - Customer Development for Profit and Growth
April 2007 - Successfully Sending Emails to Your Customers and Prospects
March 2007 - Are Self-Serve Quotes on Your Agency Web Site For You?
February 2007 - Part IV :: Buying Business and Bad Weather
January 2007 - Part III :: Web Relevance
October 2006 - Part II :: Website Relevance, Big and Small
August 2006 - Part I :: Operating Results, Trojan Horse and Accessibility without Vulnerability
April 2006 - Email – the Good the Bad and the Unaddressed Simple Tips to Make Email Your Friend
January 2006 - How Do You Get and Keep More Profitable Customers? (Hint: Customers that Fend for Themselves are Good for Your Agency)
December 2005 - Does Your Agency Need a Website and How Do You Make One Work?
November 2005 - Independent Agencies and the Internet: The Claims Dilema
October 2005 - Independent Agencies and the Internet: Aligning with Your Business
July 2005 - Independent Agency Web Site Myths and Mistakes
